Submit a complaint

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Please note that NETIM is both a registrar, the organization in charge of managing domain names, and a hosting provider, the one guaranteeing the display of website’s contents. This difference is particularly important in abuse issues since the answer to abuse issues will depend on NETIM’s involvement (Registrar or hosting provider).

We invite you to consider this difference by selecting the appropriate tab in the drop-down menu below.

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Your email address :

Complaint topic :
Involved domain name(s) :
	In case of a complaint about incorrect WHOIS, it is NETIM's responsibility, as Registrar, to ensure that the information provided is accurate and up to date. Should a complaint be made for spam, NETIM will investigate and take the necessary steps within the limits of the legislation in force. Please provide headers and content of the concerned email. Should a complaint be made for phishing, NETIM will investigate and take the necessary steps within the limits of the legislation in force. Please provide the URL of the illegal content and the one of the true source. For a denunciation of cybersquatting (use of your trademark as a domain name) you can directly address your complaint to ICANN using the form Uniform Domain-Name Dispute-Resolution Policy (UDRP). or any other topic/issue we invite you to fill out this form detailing as much as possible your report. Any bulk sending of unsolicited messages, whose origin is identified as from our services, is contrary to our T&C and will be treated as such. Please provide headers and content of the concerned email. In the event of a complaint for illegal content (terrorism, child pornography, sale of prohibited products, etc.) hosted by NETIM, we are required to take action under the French Law for Confidence in the Digital Economy known as LCEN (Loi pour la Confiance dans l’Economie Numérique). Any person filing a complaint for illegal content or activity with the aim of stopping its dissemination while knowing this information to be inaccurate, is punishable by one-year imprisonment and a fine of €15,000. Please provide the URL and the description of the illegal content In the event of a complaint regarding an infringement of protected content (image rights, intellectual property, etc.) hosted by NETIM, we are required to take action under the French Law for Confidence in the Digital Economy known as LCEN (Loi pour la Confiance dans l’Economie Numérique). Any person filing a complaint for illegal content or activity with the aim of stopping its dissemination while knowing this information to be inaccurate, is punishable by one-year imprisonment and a fine of €15,000. Please provide the URL and the description of the illegal content Any malicious activity such as malware, virus whose origin is identified as from our services is contrary to our T&C and will be treated as such. Please provide the URL and the description of the illegal content
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